Lost & Damaged Order Policy

Lost & Damaged Order Policy

We want you to love your artwork. If something goes wrong with your order, here's how we handle it.

Lost Orders

If your order hasn't arrived within 30 days of your expected delivery date, please contact us. We'll investigate with the carrier and, if the order is confirmed lost, we'll send a replacement at no charge.

Damaged Orders

If your order arrives damaged, please email us within 7 days of delivery with a photo of the damage. We'll arrange a replacement as quickly as possible.

Our Promise

Every piece of art leaves our studio in perfect condition. If it doesn't arrive that way, we'll make it right.